Building a reputation on great coffee

August 11, 2017

Kathryn Svirak runs the Serendipity Cafe on Bridge Street and already has built a large customer base.

Serendipity Café owner Kathryn Svirak has only been in business since March, but is already gaining a reputation for a great coffee.

Kathryn was previously a co-owner of Hollywood’s Pizza and has been in the food and drink industry for a number of years.

‘‘I guess I wanted to do something other than do pizzas, so when this opportunity came up I grabbed it,’’ she said.

Now just under six months into her new role as owner of Serendipity Café, she said a lot of customers were making return trips to the café because of a relaxed atmosphere.

‘‘It’s also a different demographic (than Hollywood’s). We get a lot of repeat customers and positive feedback for our customer service and coffee in particular,’’ Kathryn said.

Now the long-term goal for the owner is to also open up the back section of the café and to potentially cater for after-work shared food and drinks.

●To experience the talked-about customer service, along with the food and drink at Serendipity Café, head along to 3 Bridge St East, next door to Benalla Rural City Council, or contact Mrs Svirak on 0432321755.

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