News

Self-serve on way at library

By Seymour Telegraph

Borrowing an item from the library is about to become quicker and easier than ever before, with preparations under way to install self-serve kiosks.

The self-serve kiosks will allow library members to scan and borrow items, as well as check reservations, membership records and renew existing loans.

In addition to the familiar library barcodes, all items will now feature an electronic tag known as a Radio Frequency Identification tag, allowing multiple items to be borrowed at once without having to scan them individually.

Kiosks featuring several language options will be installed in council libraries at Broadford, Kilmore, Seymour and Wallan.

Staff will be always on hand to help members use kiosks.

Mitchell Shire Mayor Rhonda Sanderson said once installed, all items at the libraries would be borrowed at the self-serve kiosks.

‘‘The new self-serve kiosks are easy-to-use and will make borrowing your favourite items so much faster,’’ Cr Sanderson said. ‘‘People will no longer need to individually scan items, making the checking out process smoother and more efficient.

‘‘We understand that this is quite a change, however friendly staff members will always be there to help — these self-serve kiosks are not replacing staff, they are simply helping members have an even better library experience.

‘‘The recent Community Satisfaction Survey demonstrated just how valued libraries are and this is another initiative to make them even better for residents.’’

Training is under way, with installation across the four sites to begin shortly. To use the new self-serve kiosks, just bring your regular library card. Staff will be available to assist library users when the kiosks are installed.