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Compensation payments for power loss

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February 15, 2018

Thousands of Victorians will receive an ‘‘unprecedented’’ one-off compensation payment for power outages linked to recent extreme heat. Those who lost power for between three and 20 hours on January 28 will receive $80, while those who were in the dark for 20 to 30 hours or more will get up to $180.

Thousands of Victorians will receive an ‘‘unprecedented’’ one-off compensation payment for power outages linked to recent extreme heat. Those who lost power for between three and 20 hours on January 28 will receive $80, while those who were in the dark for 20 to 30 hours or more will get up to $180.

The payments will be provided by Powercor, CitiPower, United Energy, Ausnet Services and Jemena as part of a $5million package.

Premier Daniel Andrews said the payments were ‘‘unprecedented’’.

‘‘Under the rules that have been there for many years, well before we came to government, the payments would only be made to those who had lost power for say, 12 hours,’’ he said.

The payments will be issued to about 50000 people this month and are separate to other claims for financial loss.

Heat and humidity on January 28 led to crippling pressure on the state’s distribution network.

Energy, Environment and Climate Change Minister Lily D’Ambrosio said the Victorian Government has worked with private power distribution companies to deliver the compensation for thousands of customers affected by this extreme weather event.

‘‘We know how frustrating this was for many Victorians — affected customers deserve to be compensated for the inconvenience and we made sure that happened,’’ she said.

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